Employee counselling service

Counselling is a process of learning to understand yourself and others by exploring your thoughts and feelings in a supportive and non-judgemental space, enabling you to make a constructive change in your life whether in crisis or ongoing situation.

Modern living creates a multitude of strains and stresses on individuals and families alike. Though most of us can carry one or two problems at a time, sometimes things pile up. 

As part of the University's insurance policy through Zurich, a free confidential counselling service is available for you and members of your immediate family (provided they live with you and are over the age of 18 or aged between 16-18 and are in full-time employment).  

The service is available 24 hours a day, 365 days of the year.

Call 0117 934 2121

Confidential - Non-judgemental - Supportive


Callers' concerns can include:

Work issues

Personal issues   

  • stress/pressure/work overload  
  • work conflict/bullying
  • death in service
  • redundancy 
  • health                       
  • anxiety/depression
  • relationships (divorce/separation)
  • family breakdown
  • bereavement
  • substance misuse
  • domestic abuse


How the service works

The service is free to use and is supported via Care First, members of the British Association of Counselling and Psychotherapy on behalf of Zurich Insurance, the University's insurers.



Contact us

Occupational Health Services

10 Parks Road

Oxford OX1 3PD



 01865 (2)82676


Opening hours

 Monday - Thursday: 8.30am to 1pm and 2 to 5pm

 Friday: 8.30am to 1pm and 2 to 4pm


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