First aid

The Occupational Health Service does not deal with medical or first aid emergencies.

Emergency advice for non-life threatening issues

  • contact your local First aider
  • you can also telephone the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

Emergency advice for more serious or life threating issues

  • stay calm
  • call for help and request assistance form your local first aider
  • first check that you and the casualty are not in any danger - if you are, make the situation safe
  • when it's safe to do so, dial 999 or 112 for an ambulance, if necessary

If you call 999 or 112 you will be asked what service you require and also:

  • your telephone number
  • the address you are at  - exact location of incident
  • what is wrong with the casualty and if they are unconscious, not breathing or bleeding
  • type of incident (eg unconscious breathing patient or unconscious non breathing patient)
  • gravity of incident (eg CPR is in progress)
  • details of condition from diagnosis (eg diabetic, person has a cardiac history) if known
  • hazards ie chemical spill, stairs

You may be offered advice as to how to assist the casualty until help arrives.

University first aid arrangements

For details on the University’s First Aid arrangements, please visit the Safety Office’s website.

The information includes how to carry out a First Aid needs assessment as well as advice on arranging appropriate training.

Contact us

Occupational Health Services

10 Parks Road

Oxford OX1 3PD

 01865 (2)82676


Opening hours

 Monday - Thursday: 8.30am to 1pm and 2 to 5pm

 Friday: 8.30am to 1pm and 2 to 4pm


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